Order Cancellation and Replacement Policy

We kindly request you to review our cancellation and replacement policy thoroughly for a smooth experience.

1. Cancellation Policy:

Orders may be cancelled on the same day of placing the order by reaching out to our customer support team through the details mentioned on the Contact Us page. For cancellations, the amount paid will be refunded to the original payment method after deducting 10% as cancellation charges.

2. Replacement Policy:
If a customer is not fully satisfied with the quality of the product upon delivery, they are encouraged to reach out to Customer Care at aadriksofficial@gmail.com within 24 hours of receiving it. Please include a detailed description and photo(s) showing the issue for assistance with a replacement. Note that if we do not receive a complaint within this 24-hour window, eligibility for a replacement will no longer apply. Due to the perishable nature of our products, any claims submitted without proper documentation will not qualify for replacement. Aadriks reserves the right to limit replacements.

3. Modifications to Shipping Address:
For any shipping address modifications, please notify us immediately after placing your order. We will make every effort to accommodate the request. However, we cannot be held responsible for any delays or non-delivery that may result from such changes.

4. Shipment Delivery Policy:
We rely on the shipping address you provide for timely delivery. Please ensure it includes a complete street address including proper pin code, the recipient’s name, phone number and apartment or unit numbers if applicable. We are not responsible for failed deliveries resulting from:
- An incorrect or outdated Address/Phone number
- The recipient being unavailable or out of town.
We are also not accountable for delays due to factors beyond our control, such as severe weather or shipment carrier delays.